Your questions
answered

    Where
    are you
    going?

    • Entrance 1 (ground floor)
      The Plaza
    • Entrance 2 (ground floor)
      Public Entrances to The Concourse & The Retail Podium
    • Entrance 3 (ground floor)
      The Residences
    • Entrance 4 (ground floor)
      The Retail Podium
    • Entrance 5 (ground floor)
      Conference Facilities
    • Entrance 6 (ground floor)
      The Link
      SIRO One Za’abeel Hotel
    • Entrance 7 (ground floor)
      The Offices
      One Offices
    • Entrance 8 (via ramp)
      One&Only One Za'abeel

    Frequently
    Asked
    Questions

    DINE
    Book a spot at one of the many restaurants onsite for an elevated dining experience. Explore all dining here.

    EXPERIENCE

    • The Link offers panoramic views of Dubai it’s Bridge of Love is not to be missed. Learn more about The Link here.
    • The Longevity Hub by Clinique La Prairie is known for it’s pioneering treatments on lasting vitality. Learn more & book your treatments here.
    • Lounge at Dubai’s longest suspended infinity pool atop The Link. Make a reservation at Tapasake here.

    STAY

    • Book a room at the luxury urban resort One&Only One Za’abeel. Learn more.
    • Book a room at Dubai’s first fitness + recovery hotel SIRO One Za’abeel. Learn more.

    SHOP
    One Za’abeel’s high-end retail podium is opening soon.

    The Link is the horizontal, cantilevered building suspended 100m above the ground between One Za’abeel The Residences and One Za’abeel Tower. An engineering marvel, the 230m structure hosts numerous restaurants, the Bridge of Love, the Longevity Hub by Clinique La Prairie, and the longest suspended infinity pool in the world.

    To learn about The Link’s journey and its many offerings, visit The Link page here.

    With the exception of holidays and extenuating circumstances, hours of operation for One Za’abeel are applicable daily:

    • One&Only One Za’abeel Reception: 24 hours
    • SIRO Hotel Reception: 24 hours
    • Longevity Hub by Clinique La Prairie:
      • Longevity: 10am – 8pm
      • Wellbeing: 9am – 10pm
      • Movement Studio: 6am – 10am
    • Dining outlet hours of operation vary and can be found in their respective pages here.
    • Retail podium: Coming soon
    • The Offices (to visitors): 8am – 8am

    Building security, The Offices Concierge, and The Residences Concierge are available 24 hours.

    Self-parking is available to all visitors, please refer to the entrance map in the ‘Where Are You Going?’ section of this page.

    Valet parking is available at the One&Only One Za’abeel Entrance (Entrance 1), The Residences Entrance (Entrance 2), and The Offices, The Link, and SIRO Hotel Entrance (Entrance 4).

    Please note that valet parking at Entrances 1 and 2 are prioritized for visitors of One&Only One Za’abeel and The Residences respectively. If you wish to access the restaurants or The Link, you are advised to use Entrance 4.

    The development is within walking distance of the World Trade Centre Metro station and the Al Jafaliya Centre metro station. There several bus routes also available nearby including the World Trade Centre Hotel 1 and World Trade Centre Hotel 2 bus stops.

    There is no dress code required on the premises, however, individual dining outlets may have unique requirements. Please contact them directly to inquire about dress codes; you can find their contact information here.

    Yes, there are multiple outlets to choose from when you consider hosting a private event at One Za’abeel.

    • To host an event at SIRO Hotel, please contact them directly via their website here.
    • To host an event at One&Only One Za’abeel including The Link, please contact them directly via their website here.
    • To host an even at one of the dining outlets, please contact them directly via the contact information listed on the dining page here.

    Guests can access The Link without reservations to view the interiors, walk along the Bridge of Love, and access the panoramic views of Dubai with no prior planning.

    Reservations for dining outlets are strongly encouraged. To make a reservation, please visit the dining page here.

    Yes, all entrances to the building are accessible through step-free access. The interiors are designed with spacious hallways and elevators for ease of movement.

    Yes, One Za’abeel is largely accessible to families with children of all ages. To ascertain whether dining outlets such as the pool bars enforce any age limits, please contact them directly. Contact information can be found on the dining page here.

    While we respect and encourage all guests to document their experience as they please, amateur filming equipment that will create a nuisance or violate the privacy of other guests are prohibited.

    Professional filming onsite is prohibited without prior approval. For professional filming enquiries, please complete the enquiries form at the top of this page.

    There are multiple spaces to indulge in treatments at One Za’abeel. To learn more about the offerings onsite and book your session, please visit the Longevity Hub by Clinique La Prairie page here and the SIRO Hotel page here.

    To learn more about staying at SIRO Hotel or One&Only One Za’abeel, you can visit the hospitality page here.

    You can find information regarding One Za’abeel The Offices on the offices page here.

    You can find information about One Offices, the fitted office offering at One Za’abeel here.

    For all media outreach, kindly complete the enquiries form on the media page here.